The Digital Culture Compass website is owned by Arts Council England, registered charity no. 1036733.

Arts Council England is the data controller for the personal data that is collected through the website.

1. About this notice

This privacy notice tells you what to expect when Arts Council England collects personal data through the Digital Culture Compass. It applies to personal data we may collect, use, and store when you set up an account on the Digital Culture Compass website.

It also provides details of how you can exercise your rights under Data Protection Laws. 

It is supplemented by our website Cookies and privacy policy.

2. What we collect

We collect the minimum personal data required to offer this service to you: your name and email address.

The Digital Culture Compass website uses cookies and, if you consent to their use, we may collect your IP address as well as information about your visit to and use of the website. For more information on cookies please see our Cookies and privacy policy

3. Why we collect it

We need your personal data to administer the Digital Culture Compass website and provide the service to you, including information about service updates, technical support and responding to enquiries. We rely on public task as the lawful basis for processing your personal data in our capacity as a public body seeking to support development of the arts and cultural sector. 

We may use organisational data collected through the Digital Culture Compass to generate sector insight reports and benchmarks which we will share with users and the wider sector. This data will not include personal data and will not be used to identify individual organisations.

4. Who we share it with

We may share personal data with organisations who process data on our behalf where we have an appropriate agreement in place to protect personal data.

We do not transfer your data to any third parties based outside of the UK.

5. How long we keep it

We keep your personal data for as long as your account on the Digital culture Compass is active or until the Digital Culture Compass is no longer supported by Arts Council England. If you request to close your account, we will delete your personal data from the service.

Anonymised organisational data may be retained for longer for statistical purposes in line with business needs.

6. What are your rights?

Under the General Data Protection Regulation, we must ensure that your personal information is:

  • Treated fairly, lawfully and in a transparent manner
  • Only collected for specified, explicit and legitimate purposes
  • Adequate, relevant and limited to what is necessary
  • Accurate and, where necessary, kept up to date
  • Kept for no longer than is necessary
  • Kept securely and protected against unauthorised or unlawful processing, accidental loss, destruction or damage, using appropriate measures.

You have the right to:

  • Be informed about our processing of your personal data
  • Request access to your personal data and information about how we process it
  • Request that your personal data is amended if inaccurate and that incomplete personal data is completed
  • Request the restriction or suppression of your personal data
  • Request the erasure or deletion of your personal data
  • Move, copy or transfer personal data (Data Portability) - where the processing is based on consent or for the performance of a contract; and when processing is carried out by automated means
  • Object to the processing of your personal data
  • Be informed about automated decision-making and profiling
  • Withdraw your consent to our processing of your personal data where our processing of your data is based on consent

If you want to exercise one of those rights, please contact the Information Team via [email protected] or Information Team, Arts Council England The Hive, 49 Lever St, Manchester M1 1FN, or call us on 0161 934 4317.

Please note that we may need to take steps to verify your identity before considering your request. You will receive a response from us within one month of receipt of a valid request.

If you are unhappy with the way we have processed your personal data or have any other complaints in relation to this privacy notice, we request you make a complaint to us directly in the first instance by contacting the Information Team via the details shown above.

The Arts Council’s Data Protection Officer is Margaret Folkman, Senior Manager Governance and Planning and can be contacted via the details above.

You do, however, have the right to make a complaint at any time to the Information Commissioner’s Office at: Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

7. Review

This privacy notice was last updated on 15 January 2020.

For more information on Arts Council England’s approach to handling data, please see our General Privacy Notice at