The Digital Culture Compass is an online toolkit to support arts, culture and heritage organisations to integrate digital technology into their work. It has two elements: a Charter that outlines digital best practices and a Tracker that allows organisations to assess their approach to digital technology and develop plans for future work.

The Compass has been commissioned by Arts Council England in partnership with the National Lottery Heritage Fund in response to the Department for Digital, Culture, Media and Sport’s Culture is Digital report. It was developed by a partnership led by The Space with Culture24, The Audience Agency / Golant Innovation, the University of Leicester and Creative Coop.

The Compass has been developed following research and a consultation process that included workshops in all four UK nations, attended by people from more than 80 different arts, cultural and heritage organisations with various levels of digital confidence, expertise and experience.

Further resources

You may find the following resources useful for planning your organisation's digital development, alongside the Compass:

Other references

In addition to the above resources, our approach to developing the Compass drew on reference material from across the cultural, not-for-profit and commercial sectors:


Project team:

  • Ben Lane, Senior Manager, Enterprise and Innovation, Arts Council England (project co-lead)
  • John White, Chief Operating Officer, The Space (project co-lead)
  • Joe Bell, Digital Associate, The Space
  • Jane Finnis, Chief Executive, Culture24
  • Anra Kennedy, Partnerships Director, Culture24
  • Katie Moffat, Head of Digital, The Audience Agency
  • Ross Parry, Professor of Museum Technology, University of Leicester
  • Alan Peart, Technical Director, Creative Coop
  • Ben Philp, Creative Director, Creative Coop
  • Nicola Saunders, Director - Business Improvement and Innovation, Arts Council England
  • Patrick Towell, Executive Director, Golant Innovation / The Audience Agency
  • Dr Lauren Vargas, Digital Fellow, University of Leicester

We are particularly grateful to the following people for their expertise and support in the development of the Digital Culture Compass:

  • Zoe Amar, Director, Zoe Amar Digital; Chair, Charity Digital Code
  • Robin Cantrill-Fenwick, Director of Digital and Communications, Association for Cultural Enterprises
  • Rob Cawston, Head of Digital Media, National Museums Scotland
  • David Dawson, Director, Wiltshire Museum
  • Michael Dunmore, Deputy Director - IT Services, University of Leicester
  • Sally Dyson, Head of Digital Programmes, Scottish Council for Voluntary Organisations
  • Kelly Forbes, Digital Manager, Museum Galleries Scotland
  • Glenys Garth-Thornton, Head of Professional Development, Institute of Fundraising
  • Kevin Gosling, Chief Executive, Collections Trust
  • Margaret Henry, CEO, Thrive Audience Development, Northern Ireland
  • Catherine Holden, Director, Catherine Holden Consulting
  • Dafydd James, Head of Digital Media, Amgueddfa Cymru -National Museums Wales; Chair, Museums Computer Group
  • Kadja Manninen, PhD Researcher in Digital Economy, University of Nottingham
  • Ailsa Macfarlane, Policy & Strategy Manager, Built Environments Forum Scotland
  • Doug Maclean, Director, Groam House Museum
  • Morgan Petrie, Creative Industries Manager, Creative Scotland
  • Ashley Smith-Hammond, Creative Industries Officer, Creative Scotland
  • Sarah Thelwall, Founder, MyCake
  • Triona White Hamilton, Development Officer, Northern Ireland Museums Council 
  • Alex Xavier, Director of Membership, Compliance and Professional Development, Institute of Fundraising

Finally, we are very grateful to our workshop attendees for their time, insights and enthusiasm during the consultation process.